Don’t stress, we’re here to help. We’ll go over the best ways to reach Visible customer service in this article. We’ll also run through some quick fixes that you can try on your own. Read on and we’ll get you back to texting, chatting, and scrolling in no time. There are three ways to reach Visible customer service, and they’re all thoroughly 21st century:
Use the online chat feature on Visible’s website Tweet at @VisibleCare Send Visible a message on Facebook messenger
While you can’t reach Visible directly by phone, you can request that Visible calls you. To make this request, you must first reach out with one of the methods above. Once you get the package in the mail, download the Visible app on your smartphone (you’ll need to connect to the internet using your old SIM or a Wi-Fi network to do this). Open the app and sign in using the account that you set up when you made your order. Once you’re signed in, insert the SIM card into your phone. Follow the remaining instructions in the Visible app, restart your phone, and you should be ready to rock. But even amongst the cheaper carriers, Visible has a pretty negative reputation. It retains a measly 1.6 star rating on TurstPilot1. We can’t help but think this sad situation is a result of the company refusing to give customers a number to call. . . Still, it’s hard to argue with unlimited talk, text, and data for as little as $25 a month!
