Optus Mobile Review ALDI Mobile Review Amaysim Mobile Review Belong Mobile Review Circles.Life Review Vodafone Mobile Review Woolworths Mobile Review Felix Mobile Review Best iPhone Plans Best Family Mobile Plans Best Budget Smartphones Best Prepaid Plans Best SIM-Only Plans Best Plans For Kids And Teens Best Cheap Mobile Plans Telstra vs Optus Mobile Optus NBN Review Belong NBN Review Vodafone NBN Review Superloop NBN Review Aussie BB NBN Review iiNet NBN Review MyRepublic NBN Review TPG NBN Review Best NBN Satellite Plans Best NBN Alternatives Best NBN Providers Best Home Wireless Plans What is a Good NBN Speed? Test NBN Speed How to speed up your internet Optus vs Telstra Broadband ExpressVPN Review CyberGhost VPN Review NordVPN Review PureVPN Review Norton Secure VPN Review IPVanish VPN Review Windscribe VPN Review Hotspot Shield VPN Review Best cheap VPN services Best VPN for streaming Best VPNs for gaming What is a VPN? VPNs for ad-blocking Plus for the many Australians still rely on a landline home phone connection, TPG is one of the few providers that still offers phone bundles. TPG has home phone bundles with NBN and Fibre to the Building internet plans. You can choose to pay-as-you-go, or choose from national and international call options. For residential customers, there aren’t many big perks so to speak. No customer benefits, like cheap movie tickets, or unmetered Spotify streaming, for example. But if you’re someone who likes to have all your telco utilities on one bill, TPG can do it all. That’s one huge benefit of being a TPG customer, you can have your broadband, landline home phone, and mobile plan all on one bill. But for that convenience, you will be paying for a TPG mobile service that’s more of an afterthought, rather than a competitive SIM plan. If you’re looking for a provider that offers NBN, home phone, and mobile, your best option is still one of the big three: Optus, Telstra or Vodafone. Optus and Telstra come with plenty of perks, but Vodafone’s bundling discount (up to 20%) for multiple services makes it our top choice for broadband and mobile bundles. TPG is also one of the few providers that still offers a community forum, where customers can interact with each other and customer service. It’s a great feature that a lot of providers don’t offer these days. However, like a lot of TPG’s business, some of its support channels, and account management systems are in need of a dire revamp. At the time of writing, there’s no way to navigate to TPG’s live chat system. There are notices informing about extended wait times, but no obvious way to speak to a representative via live chat. And a quick read over some frustrated forum posts suggests this a widespread issue. Lastly, there’s TPG’s account management portal online, and the My TPG app. Both systems are incredibly dated, and offer a limited breakdown of your service and billing. TPG scores points for having an app in the first place as not every provider does, but its usefulness is quite accurately reflected in the app’s user reviews on Google Play and the App Store. Customer satisfaction is a tough nut to crack but Aussie Broadband and Mate are shining examples of top-notch customer service in Australia. As for account management apps, the Optus @Home app and My Optus apps, are some of the best, offering live chat, remote speed testing, and regular discounts and offers for customers. Here are the most popular NBN plans from those three providers. TPG also has its own competitor to the NBN, a ‘fibre to the building’ broadband service that is available through many apartment buildings in some Australian cities. It’s important to make sure that you’re purchasing the right service for you - TPG’s own broadband is different from the NBN that TPG also sells.
