Just know that your prices will frequently increase—and that it’s not clear what you’re getting customer servicewise. Save $5 a Month on Internet + Whole-Home Wi-Fi The 500 Mb plan starter price is definitely the better deal: around $0.10 per Mbps. MetroNet also advertises a monthly fee for “WholeHome Wi-Fi.” The website says, MetroNet “WholeHome Wi-Fi blankets your entire home with consistent reliable signal strength.” It makes us a little uneasy that you apparently have to pay extra for a consistent, reliable Wi-Fi signal throughout your whole home. Isn’t that what you’re signing up for with any internet service provider? But maybe paying extra is a way to guarantee you won’t have outages or slowdowns. We suggest discussing with MetroNet to understand precisely what you’re getting before you buy MetroNet WholeHome Wi-Fi.
Host a website from homeHave a file server in your networkUse networked printersForward ports to a specific deviceRun a print serverUse a remote access program
Because a static IP address never changes, other devices always know exactly how to contact a device that uses one.” With the 100 Mb Internet plan, you’ll start off paying $39.95 for 100 Mbps. After six months, you’ll pay $49.95 each month, and after 12 months, you’ll pay $59.95 a month. Finally, at 24 months, your monthly fee will go up to $69.95. With the 500 Mb plan, at six months, your payments will jump up from $49.95 each month to $69.95. At 18 months, they’ll jump up again to $89.95 a month. For context, that’s a nearly 100% increase from where you start with both plans. So be wary, because if money is tight, your internet could quickly go from affordable to astronomical. Get the MetroNet Contract Buyout We also don’t necessarily recommend installing MetroNet with the intention of canceling a year or two in. Some MetroNet reviews with Consumer Affairs, the BBB, and Yelp suggest that the fiber cable installation process is cumbersome, and it’s probably not worth it if you cancel six months down the line. Just some food for thought. Or, to be more precise, MetroNet’s currently available in:
Illinois Indiana Iowa Kentucky Michigan Minnesota
The most comparable provider to MetroNet is Astound Broadband, which also uses promotional prices and has a starter plan priced similarly to the MetroNet 100 Mb Internet plan. But Astound is only available in Texas, giving MetroNet a slight edge. In fact, a lot of areas don’t have many fiber options. If MetroNet is your only fiber offering available, we think it could be worth it until another competitor comes to town.
Xfinity Review AT&T Review Verizon Fios Home Internet Review CenturyLink Review Astound Broadband, Powered by Grande Review
Save When You Bundle Gig Speeds + TV and Phone MetroNet no longer has the Ultimate Internet 1 Gig (1,000 Mbps) plan. While that’s disappointing, many MetroNet customers complain of never reaching top speed.¹ Hopefully, by offering slower plans, MetroNet can better keep up. You technically aren’t getting free equipment—the technology service fee also acts as a rental fee. But it’s nice not to go out and personally select or install the Wi-Fi equipment yourself.
Technology service fee: $9.95/mo. for your equipment and any technician visits you might require. This fee is mandatory. Static IP address fee: $10.00/mo. if you don’t want a dynamic (changing) IP address. This fee is optional. WholeHome Wi-Fi fee: Starts at $9.95/mo. if you want WholeHome Wi-Fi. This fee is also optional.
If you’re thinking about MetroNet but aren’t sure if the customer service will work for you, the MetroNet Reddit sub is a great way to dive into both the negative and the positive.
Prices and plans: MetroNet is pretty expensive for what the plans offer, and its prices keep going up after promotions are over. Speed: MetroNet offers high speed with every plan, although you’ll max out at 500 Mbps. Data caps: There are no data caps with MetroNet, so you don’t have to worry about overage charges. Contracts, equipment, and fees: MetroNet has no contracts and offers equipment but has a few fees. Customer service: MetroNet customer service is inconsistent both by anecdotal evidence and ACSI ratings.
We looked at MetroNet’s website and tons of customer reviews as well as the ACSI’s ratings.
